Welcome to the Social Rebel self help page. We are super busy designing new and cool clothes for you to wear, so before contacting us please see if we’ve helped answer your questions here. If not give us a shout. All wholesale inquiries please contact yana@socialrebelclothing.com.
DO I NEED A PAYPAL ACCOUNT TO ORDER FROM THIS SITE?
Although if you already have a PayPal account you may use it.
HOW SECURE IS THIS SITE?
This website uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.
WHAT IF I DON’T HAVE A CREDIT CARD?
We prefer cc forms of payment but don’t want you to be left out if you don’t have one. We will accept a cashiers check or money order. Please include ship to name, address, phone number, product you are ordering, size, quantity. Include S/H charges. New York residents be sure to include 8.375% tax.
Mail order to :
SOCIAL REBEL CLOTHING
ATTN: ORDERS
100 SOUTH 4TH ST, UNIT 2B
BROOKLYN, NY 11211
WHERE DO YOU SHIP?
We ship everywhere, domestic and international
WHO DO YOU SHIP WITH?
We use USPS for shipping all international packages.
We use USPS for all domestic small packages and UPS for all domestic large packages. All packages all trackable.
HOW LONG UNTIL I GET MY STUFF?
Purchased items will be shipped within 7 days of the order. Please allow up to 2 weeks for domestic and up to 3 weeks for international, unless special requests for rush delivery have been made in advance.
I WANT SOMETHING THAT IS OUT OF STOCK?
Email info@socialrebelclothing.com with subject WANT in it and tell us what out of stock item you would like. We will let you know if and when that item will be available and put you on our waiting list.
GALLERY PAGE?
We love to see who’s wearing SR clothing. We love diversity and the creative high that comes from seeing the finished product on the streets. Its more exciting for us than seeing it go down the runway. Send us some pics if you would like to be featured as part of our collective gallery. We’d love to see you here!
THIS PAGE HASN’T ANSWERED MY QUESTIONS, HELP!
info@socialrebelclothing.com : we will do our best to get back to you within 48 hours.
RETURN POLICY:
We understand that exchanges may happen. Returns will be accepted for exchanges only. We will accept exchanges within 14 days of ship date for domestic orders and 30 days of ship date for international. Sale items are final. Exchanged items must be in original condition, unworn and unwashed. You will be responsible for return shipping charges. We will exchange the item within 5-7 business days of receiving your return granted the item is in stock. If it is not in stock we will notify you. You will be shipped your exchange item the most economical shipping method unless otherwise specified. We ship USPS priority or UPS ground for domestic. USPS airmail for international.
Please email info@socialrebelclothing.com prior to exchanging the item with EXCHANGE in the subject line. Please include the following information for your return:
-Name, Address, Phone Number, Email
-Ship to info if different than above
-Original purchased product
-Date of purchase
-Reason for exchange
-Exchange for which product
-Credit Card number w/expiration date for new s/h charges
-Credit Card billing address
Please send all returns to:
Social Rebel Clothing
Atth: Returns
100 S. 4th St. Unit 2B
Brooklyn, NY 11211
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